Conflict with Woocommerce

#964253
  • Resolved Best Jardin
    Rank Math free

    Hello, I am using Elementor and Astra theme on the website. I have custom footer made in Elementor. In mobile version, logo in the footer is aligned to the left instead of centered, only on Woocommerce archive and product pages. The issue resolves when I turn off the Rank Math plugin. Can something be done so I don’t have to change Rank Math plugin?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello, we apologize for the issue you are facing with the alignment of the logo in your footer on WooCommerce archive and product pages. It seems that there might be a conflict between Rank Math and your theme or Elementor settings.

    To troubleshoot this issue, we recommend checking for any potential conflicts by following these steps:

    1. Check for Theme/Plugin Conflicts: You can use the Troubleshooting Mode to identify if a specific plugin or theme setting is causing the issue. Here’s how:

      • Navigate to the Troubleshooting Mode in the top bar of your WordPress admin area.
      • Enable one plugin at a time and check if the issue persists. If the problem occurs after activating a specific plugin, that plugin may be conflicting with Rank Math.
        Enabling plugins in Troubleshooting Mode
    2. Custom CSS: If you identify that Rank Math is indeed causing the issue, you might consider adding custom CSS to center the logo in your footer specifically for mobile devices. You can add this CSS in the Customizer or your theme’s additional CSS section:

      @media (max-width: 768px) {
         .your-footer-logo-class {
             text-align: center;
             display: block;
             margin: 0 auto;
         }
      }

      Make sure to replace .your-footer-logo-class with the actual class of your logo element.

    3. Contact Support: If you are still facing issues after trying these steps, please reply to this ticket with details about the specific plugins you have activated and any customizations you have made. A human agent from our support team will be able to assist you further.

    Thank you for raising this concern, and we hope to help you resolve it soon!

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Can you please share some product page URLs with us so that we can check the issue further for you?

    Looking forward to helping you.

    Best Jardin
    Rank Math free

    logo should be centered

    Hello,

    It looks like the Rank Math plugin in currently deactivated on your website. Can you please activate the plugin again so that we can check the issue further for you?

    Looking forward to helping you.

    Thank you.

    Best Jardin
    Rank Math free

    It’s reactivated now, thank you

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Best Jardin
    Rank Math free

    looks like it won’t be necessary, thanks anyway

    Hello,

    We are glad to know that this issue has been resolved. Thank you for letting us know.

    This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘Conflict with Woocommerce’ is closed to new replies.