Conflict with Woocomeerce Add-Ons plugin

#118361
  • Resolved colette hazelwood
    Rank Math free

    Hello RM. I’m having a conflit with the Woo Add-Ons plugin.

    I have to deactivate Woo AO in order to use RM on all my prduct pages. I tried deactivating Woo AO and using PPROM plug in instead but there is sill a conflict. I can’t even put in a keyword or change my snippet details when either of these two plugins are activated.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Michael Davis
    Rank Math free

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    I checked your site and even with WooCommerce addon (which needs has an updated version) plugin active, I was able to edit the product snippet just fine without any issue. Please check the screencast I have added in the sensitive section and let us know.

    Looking forward to helping you

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Conflict with Woocomeerce Add-Ons plugin’ is closed to new replies.