Conflict with Rank Math SEO Plugin Causing Admin Page Errors

Hello,

We apologize for the issue you are facing with the Rank Math SEO plugin causing errors on your WordPress admin pages. Thank you for bringing this to our attention.

To confirm if it’s a bug or a theme/plugin conflict, we recommend performing a quick conflict check on your website. Here’s how you can do that:

1. Install the Health Check Plugin:

   • Log into your WordPress Administrator account and navigate to the dashboard.
   • Go to Plugins > Add New.
   • Search for ‘Health Check’ and click Install Now on the Health Check & Troubleshooting plugin.
   • Activate the plugin.

2. Use Troubleshooting Mode:

   • Once activated, navigate to Tools > Site Health in your WordPress menu.
   • Enable Troubleshooting Mode. This will allow you to deactivate all plugins and switch to a default theme without affecting your visitors.

3. Activate Plugins One by One:

   • Start activating your plugins one at a time, including Rank Math, to see if the issue reoccurs. If it does, the last activated plugin is likely causing the conflict.

If you find that the issue persists even when only the default WordPress theme and Rank Math are active, please reply to this ticket with more details about your setup, including any other plugins you have installed. A human agent from our support team will then assist you further.

Thank you for your patience, and we look forward to helping you resolve this issue!

Sources:
Confirming a Theme/Plugin Conflict With Rank Math
Confirming a Theme/Plugin Conflict With Rank Math

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

There could be a combination of plugins that could cause this error, which you can determine when Rank Math is enabled and other’s are not, you should see the error disappear. To determine that, you may follow this guide: https://rankmath.com/kb/check-plugin-conflicts/

Only the site admin would know and your users won’t be affected by this troubleshooting.

Since this is an error, please share your website’s recent error logs so we can determine what’s causing the issue.

You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.

Also, please ask your hosting provider what steps they took to reproduce the error. If the error simply just shows up everywhere in the admin pages, please share a screenshot of that error. You may use this tool to share your screenshots with us: https://imgur.com/upload.

Preferrably, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.