conflict with jnews on wordpress 5.51

#97794
  • Resolved Rishi Chauhan

    4 years, 1 month ago

    Rank Math free

    Dear sir when i am using rankmath with jnews theme , its working fine till 5.4 version but when i update it to 5.5.1 its conflict , in post focus keyword tab or custom title not open
    site ceotalks.in

    and i m using same in 5 6 websites

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jitendraa

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Rishi Chauhan

    4 years, 1 month ago

    Rank Math free

    already know one plugins conflict when i disable that plugins , then work

    Michael Davis

    4 years, 1 month ago

    Rank Math pro

    Hello,

    Have you tried to get in touch with jnews support team? Please let us know if they have shared any details on these issue.

    We can also take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    4 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘conflict with jnews on wordpress 5.51’ is closed to new replies.