Conflict with Divi

#49042
  • Resolved Cynthia

    4 years, 6 months ago

    Rank Math free

    You have a glitch in your program. When I try to put in my focus keywords, as soon as I type o or O it triggers the Divi builder. You appear to have a conflict built into your field. If I can’t resolve this, I can’t use it on any of my websites. It’s useless without the focus keywords. Help would be greatly appreciated.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto

    4 years, 6 months ago

    Rank Math business

    Hi Cynthia,

    I am sorry but that is due to the shortcuts of Divi. You must contact their support and ask how to disable the shortcuts when you are typing. They had a similar issue in the past:

    https://wordpress.org/support/topic/yoast-in-conflict-with-page-builder/

    They will have to fix it for Rank Math as well since this is not something we can do.

    In the meantime, you can copy/paste your SEO info (paste using the keyboard shortcuts Ctrl+V on Windows or Command+V on Mac OS) or disable Keyword Shortcuts from Divi.

    Thank you.

    Elodie Golden

    4 years, 6 months ago

    Rank Math free

    I am experiencing the same issue. Delighted to hear it is being worked on as it is such an important feature. I love Rank Math otherwise. Will try the right-click and insert as a workaround.

    Michael Davis

    4 years, 6 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    We will keep you updated on any progress on the issue. I am going to close this ticket. If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    RankBot

    4 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Conflict with Divi’ is closed to new replies.