Conflict between RankMath and Elementor Dynamic button Media

#864949
  • Resolved SWUP
    Rank Math free

    There is a conflict between Elementor and RankMath, where the dynamic button media in Elementor redirects to an old domainname. This issue persists until RankMath is deactivated. I have attempted to resolve the problem by deleting RankMath along with its database tables and then reinstalling it, but the issue reappears immediately after reactivation of RankMath.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    We apologize for the issue you are facing with the conflict between Rank Math and Elementor’s dynamic button media. It seems that this conflict is causing unwanted redirections to an old URL when Rank Math is activated.

    To troubleshoot this issue, we recommend performing a plugin conflict check:

    1. Enable Troubleshooting Mode: Navigate to the Troubleshooting tab in your Rank Math settings and enable it. This will disable all plugins and themes temporarily for you.
      Enable Troubleshooting Mode

    2. Disable Rank Math: Once in troubleshooting mode, disable Rank Math and check if the redirection issue persists.

    3. Enable Elementor: If the issue does not occur with Rank Math disabled, enable Elementor and check again.

    4. Enable Other Plugins: If the problem continues, enable other plugins one by one to identify if any specific plugin is causing the conflict.

    5. Check Theme: If the issue persists even with only Rank Math and Elementor active, try switching to a default WordPress theme (like Twenty Twenty Four) to see if the theme is causing the conflict.

    If you identify a specific plugin or theme that is causing the conflict, please let us know, and we will do our best to assist you further. If the issue continues even after these steps, please reply to this ticket, and a human agent from our support team will take over and provide additional assistance.

    Thank you for raising this concern!

    Sources:
    Confirming a Theme/Plugin Conflict With Rank Math
    Random URLs Redirecting Even When No Redirect Was Created » Rank Math

    SWUP
    Rank Math free

    Image

    SWUP
    Rank Math free

    I tried everything what the RankBot told.

    Hello,

    Thank you for contacting us and sorry for any inconvenience that this issue might have caused.

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Saad
    Rank Math free

    Hi, please remove your cache once you made any changes even if you’re adding or removing the plugging or adding a button. Sometimes there is no conflict between the plugins but a simple cache issue. There are many plugins available to do that. Try that

    SWUP
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    The issue is coming from the Redirect Attachments option. The URL you have added to the button has the same slug as an attachment page, and that’s why our plugin is redirecting it. You haven’t updated the URL in Redirect Orphan Attachments, and that’s why the URLs are being redirected to the staging site:

    Please update the URL in WP Dashboard > Rank Math SEO > General Settings > Links. To prevent the redirection, find the attachment page that has the same slug and change it or disable the Redirect Attachemnts option.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    SWUP
    Rank Math free

    Hey Jaideep,
    I never knew I had to change the URL there as well, learned something new thanks!

    Hello,

    We are super happy that this resolved your issue.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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