Hello,
Thank you for contacting us and we regret the inconvenience caused.
Could you confirm if this happens only when Rank Math is enabled with Elementor (PRO)?
Could you please record and share a screencast of the issue using a tool like loom as it will help us understand the insights of the issue?
Looking forward to hearing back from you.
Thank you.
Hi prabhat,
Thank You for your reply. I’ve checked this issue on 3 of my websites. All are the same. You can also check this on any website I think you also face this issue. For more clarification please watch the video.
https://www.loom.com/share/2074e2994dfb469faf54b7eb534230f3
Thank you.
Hi prabhat,
Did you get the issue?
Hello,
Thank you for the screencast.
I’ve replicated this issue on our test install, but the changes with the Timer Countdown are saving on the page even with the update button activates after saving.
However, I’ve forwarded it to our development team for further investigation and we will get back to you shortly.
We would really appreciate your kind patience regarding this matter.
Meanwhile, please don’t hesitate to contact us anytime if you have other questions to assist you further with anything else.
Looking forward to helping you.
Thank you.
Thank You. I’ll be waiting for the update. Please let me know the status after the investigation. Again thank you for your response.
Hello,
Each time the countdown changes it«s triggering our plugin to see a new update on the page and thus making the button display green again.
This doesn’t create any conflict and it shouldn’t cause any issues on the website as that is a small nuance nothing more than that.
If there’s something we can do in the future to improve the checking method inside the Elementor integration we’ll be sure to take a closer look and see if there’s something we can implement.
Hope this helps clarify your doubts.
Don’t hesitate to get in touch if you have any other questions.
Hi,
Thank you for your clarification.
Hello,
I am happy we could address your concern. Do you have any other questions or do you want us to mark this as solved?
Thank you.
No more questions. Thank you for investigating the issue.
Hello,
We are glad we addressed your concern.
If you have any questions in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
