Conent AI Credits

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and check if you can see the correct Content AI credits.

If the credit count is correct on your account but not on your website, please try to disconnect and reconnect your Rank Math account from WordPress dashboard > Rank Math > Dashboard > Help:

https://i.rankmath.com/ZvEfVb
https://i.rankmath.com/OZSwOw

After doing so, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

Thank you for your query and we are so sorry about the trouble this must have caused.

We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.

Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.

Also, please make sure that you are running the latest version of Rank Math plugin.

Let us know if this fixes the issue.

Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.

Hello,

We apologize for the inconvenience.

There has been an issue with the API key and our developers have identified the issue in our API. Once a fix is applied, we will let you know here.

We appreciate your time and patience in the meantime.

Hello,

Thank you for your patience. Our developers have fixed the issue on our end.

Could you please reconnect your sites to your Rank Math Account?

That should fix the issue.

Let us know how it goes.

Hello,

Thanks for confirming. We are glad that everything has been sorted out.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.