comprei um produto com a conta errada

#438952
  • Resolved Leandro Braga
    Rank Math free

    Hi, my name is Leonardo. I acquired credits for AI but I used the wrong email to make the purchase, my credits are in one account and the Rank Mach Pro in another. I looked on the platform for a way to cancel the purchase of credits and redo the purchase with the correct email account, but I didn’t find it. Below are data on the purchase of credits and the Rank Mach Pro account. If possible, please transfer the purchase of credits to the correct account for acquiring Rank Mach Pro. Or Cancel the purchase of AI credits so that I can re-purchase using the correct account. I apologize in advance for my mistake and thank you for your attention.

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  • Hello,

    Thank you for contacting the support.

    We have transferred your purchase and replied to your email.

    Please check and let us know if you need any other assistance.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘comprei um produto com a conta errada’ is closed to new replies.