compra no autorizada, no voy a renovar la suscripción

#1020244
  • Resolved Emprende
    Rank Math free
    Content AI Starter

    buenas tardes, he comprado el plugin con otra cuenta por lo tanto no voy a renovar esta suscripción, solicito el reembolso del dinero. gracias

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  • Emprende
    Rank Math free
    Content AI Starter

    buenas tardes por favor hacer la devolución del dinero de una compra no autorizada, no voy a renovar la suscripción

    Hello,

    Thank you for contacting the support.

    Sorry to disappoint, but our refund policy does not extend for renewal subscriptions. Before the renewal happens, our system sends out an email 7 days before the actual charge so the users can cancel their subscription(s).

    You can cancel the automatic subscriptions by following this guide:
    https://rankmath.com/kb/cancel-subscription/

    We sent out an email reminder 7 days prior to the charge. Did you not receive that? Please let us know. We are here to assist.

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