completely delete a rank math account

#1003756
  • I would like to completely delete a rank math account. The reason is I have an agency account on a different email address that I would like to change to this email address. However, I can’t change the agency account to this account because this account already exists. How do I fix this?

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  • Hello,

    We apologize for the issue you are facing regarding your Rank Math account. To completely delete a Rank Math account, you will need to contact our support team directly, as account deletions require assistance from a human agent.

    Since you mentioned wanting to change your agency account to a different email address, it might be more efficient to merge the accounts instead of deleting one. Please reply to this ticket with the email addresses of both accounts, and a human agent will assist you in resolving this issue.

    Thank you for raising this concern!

    Hello,

    Thank you for contacting Rank Math support.

    We understand that you have two accounts. To avoid confusion, we can merge them so you can use only one.

    Please let us know the preferred email address and we will do what is necessary. Please share the email ID in the below format:

    
    Make this email primary: { preferred primary email here }
    Discard this email: { email to be discarded here }
    

    Once we receive your confirmation, we will merge the accounts.

    Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘completely delete a rank math account’ is closed to new replies.