compatibility with latest elementor pro update

#947681
  • Resolved Samantha Lluise

    4 months, 1 week ago

    Rank Math free

    have you updated the plug in to be compatible with the latest update of elementor pro? It broke my site and I had to take your plug in off – now I dont have SEO and will have to redo it which is really annoying

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    4 months, 1 week ago

    Hello,

    We apologize for the issue you are facing with the compatibility of Rank Math and the latest Elementor Pro update. We understand how frustrating it can be when a plugin causes problems on your site.

    Rank Math is designed to work seamlessly with Elementor, and we continuously strive to ensure compatibility with the latest updates. If you have removed the plugin due to this issue, we recommend checking for any updates to Rank Math that may address compatibility with the latest version of Elementor Pro. You can do this by navigating to your WordPress Dashboard → Plugins → Installed Plugins and looking for any available updates for Rank Math.

    If you find that the issue persists even after updating, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern, and we appreciate your patience as we work to resolve it.

    Sources:
    The #1 WordPress SEO Plugin in 2024 – Rank Math

    Ike

    4 months, 1 week ago

    Hello,

    Thank you for contacting support.

    The issue with the new Elementor PRO and Rank Math PRO conflict was corrected in a minor update we released 3 weeks ago: https://rankmath.com/changelog

    If you don’t see the new update, can you please head over to WordPress Dashboard > Rank Math SEO > Status & Tools > Database Tools and clear the transients?

    Then, proceed to WordPress Dashboard > Plugins and see if you are able to see a new version of the PRO plugin which you can update to, which should correct the issue after performing the update.

    Here’s a guide you can follow to update manually: https://rankmath.com/kb/update-rank-math-manually/

    It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Thanks.

    RankBot

    3 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘compatibility with latest elementor pro update’ is closed to new replies.