Compatibilité rankmath – elementor | bug

#442465
  • Resolved Yaël KOSTER

    3 years, 6 months ago

    Rank Math free

    Hello,

    I have the free version of rankmath and my website is built with elementor Pro. I recently created my product category pages with Elementor but the SEO tab that is supposed to appear does not (see here : https://ibb.co/dgH1Cm1). As a result, I can’t find any other way to update the meta descriptions & meta titles of the product category pages.
    I should mention that the SEO tab appears on all other pages of the site correctly except on the product category pages. (screenshot of a “normal” page: https://ibb.co/KG8Fty8)
    How can I change my meta descriptions & meta titles on the product category pages ?

    Thank you in advance,
    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years, 6 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    To enable the Rank Math SEO settings to your product category, head over to Rank Math > Titles & Meta > Product: Categories and enable this option:

    SEO Controls

    I hope that helps.

    Thank you.

    Yaël KOSTER

    3 years, 6 months ago

    Rank Math free

    Hello,

    Thank you for your reply. I have taken into account your advice and made the change as shown ( see here: https://ibb.co/9TX5G6n), however the SEO part still doesn’t appear in Elementor side bar and I still cannot change the meta desc & titles in my various product category pages.

    Would the issue come from elsewhere ?

    Thank you,
    Regards,

    Reinelle

    3 years, 6 months ago

    Hello,

    Could you please confirm if you’re using Elementor Templates on your site?

    In this case, follow the steps in this link to enable Rank Math on your Elementor Templates:
    https://rankmath.com/kb/enable-rank-math-on-elementor-templates/

    If the issue still persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Compatibilité rankmath – elementor | bug’ is closed to new replies.