Hello,
We apologize for the issue you are facing with your Rank Math accounts. To combine your accounts and ensure that the PRO version is active under the email address p************@w*************, please follow these steps:
-
Open a Ticket: You will need to contact our support team to request the merging of your accounts. You can do this by navigating to the Rank Math Support Forum and submitting a ticket.
-
Provide Details: In your ticket, include the following information:
- The email address associated with your PRO account (p************@w*************).
- The email address associated with your free account (G*****@W*************).
- A request to merge both accounts with p************@w************* as the primary email.
-
Sensitive Data: If necessary, include any sensitive data or screenshots that may help our support team process your request more efficiently.
Once you submit the ticket, our support team will assist you in merging the accounts and activating the PRO version on your website. Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
