Cloned Pages – Rank Math Settings Disappear

#961757
Viewing 5 replies - 1 through 5 (of 5 total)
  • RankBot

    3 weeks ago

    Hello,

    We apologize for the issue you are facing with the Rank Math settings disappearing when cloning pages. Thank you for bringing this concern to our attention.

    This issue can occur due to various reasons, such as conflicts with other plugins or themes, or specific settings in your WordPress environment. Here are a few steps you can take to troubleshoot and potentially resolve the issue:

    1. Check for Plugin Conflicts: Deactivate all other plugins except Rank Math and see if the issue persists. If it resolves, reactivate the plugins one by one to identify the conflicting plugin.

    2. Theme Conflicts: Switch to a default WordPress theme (like Twenty Twenty-One) to see if the issue is related to your current theme.

    3. Update Everything: Ensure that WordPress, your theme, and all plugins are up to date. Sometimes, updates can resolve compatibility issues.

    4. Use the Code from Gist: If you haven’t already, try running the code from the gist you mentioned again, ensuring that it is executed correctly. This code is intended to fix certain issues related to settings not being saved properly.

    5. Check User Permissions: Ensure that your user role has the necessary permissions to modify Rank Math settings.

    6. Contact Support: Since you’ve already submitted a ticket, a human agent from our support team will be able to assist you further with this specific issue. They can provide more tailored advice based on your site’s configuration.

    To avoid this issue in the future, consider keeping a backup of your site before making significant changes or updates, and regularly check for plugin and theme compatibility with Rank Math.

    If the problem occurs again, following the above troubleshooting steps should help identify and resolve it.

    Thank you for your patience, and we hope this helps!

    Sources:
    How to NoIndex Paginated Pages » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Rakibuzzaman Siam

    2 weeks, 2 days ago

    Hello,

    We deeply apologize for the unexpected delay in response. Your previous reply seems to have been stuck in our drafts section for some reason.

    We checked some of your pages and we can see the Rank Math SEO Meta box is showing there properly without any issues. Please check the screenshot in the sensitive data section for reference.

    Also, if you see the meta box is collapsed, you can click on the drop-down button to expand this:

    If you still face any issues, please share the affected page URL where you’re facing the issue so that we can check this further for you.

    Looking forward to helping you.

    Thank you.

    Rakibuzzaman Siam

    1 week, 4 days ago

    Hello,

    Can you please share an affected cloned page URL with us so that we can check the issue further for you?

    Looking forward to helping you.

    Thank you.

    Catherine Walshe

    1 week, 3 days ago

    Rank Math free

    An example of this is : scplumbingandheating.com/boiler-installation-ayr-cloned but this happens on any cloned page.

    Rakibuzzaman Siam

    1 week, 1 day ago

    Hello,

    We applied the code to your theme’s functions.php file once and now the Rank Math SEO Meta box working properly on your cloned without any issues:

    We checked some other cloned pages also but were not able to replicate the issue any longer.

    Can you please check from your end and confirm this?

    Looking forward to helping you.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

You must be logged in to reply to this ticket.