Clients

#200216
  • Resolved Marie Wandel Kampmann
    Rank Math business

    Hi, I’m a small agency maintaining about 20 sites for now and using free rank math on all of them. I would however love to use the Pro-version of your great plugin, but have 2 questions:
    1. If I upgrade to the business plan will my client-sites be able to maintain their individual RM-accounts (which is connected with their individual Google-accounts)?
    2. And what will happen with their RM-settings if I need to hand over a website to a client and they dont want to buy their own license? TIA 🙂 Marie, DEL2

Viewing 9 replies - 1 through 9 (of 9 total)
  • Ankit
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention.

    1. If I upgrade to the business plan will my client-sites be able to maintain their individual RM-accounts (which is connected with their individual Google-accounts)?

    You will have to use the same account to activate the license on all 100 websites, and there are no sub-accounts involved, but your clients can connect their respective Google account.

    2. And what will happen with their RM-settings if I need to hand over a website to a client and they dont want to buy their own license?

    If the user wishes to use a free account later, all the PRO functionality will be disabled. Although it will be saved on the database, later user can buy the license and bring back the settings.

    I hope that helps. Thank you,

    Thanks for your reply!
    I have now bought the Business Plan and installed the pro-plugin on one of my clients sites.
    but I cant seem to find where to change from the clients RankMath-account to mine?
    Best
    Marie

    Hello,

    Thanks for getting back.

    Please navigate to WP Dashboard > Rank Math > Dashboard > Help on your client’s website and connect your Rank Math account. It will activate all the PRO features once the account is connected successfully. You can also refer to the following article for more detailed instructions: https://rankmath.com/kb/rank-math-pro-license-key/#num-4-connect-your-rank-math-account

    Hope this helps. Let us know if you need any further assistance.

    Thanks, the site is connected and showing in my RM-dashboard now. But how do I get the Analytics Overview to show beneath the client site in RM Dasboard?

    I have ticked the Monitor SEO Performance on client site but to no effect

    Ankit
    Rank Math business

    Hello,

    Thank you for your reply.

    Could you please confirm if the client has connected the Google account and data appears inside the analytics dashboard?

    Looking forward to helping you. Thank you.

    Yes, google is connected and data appears and says last updated today.

    Whoop – its showing now, thanks!

    Ankit
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

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