Clear cache

#56050
  • Resolved Pedro
    Rank Math free

    Hello! Several months ago I inadvertently cleared the cache of Google Search Console from the Rank Math configuration.

    I’ve waited, and no matter how much I manually update it, it still doesn’t show me any data in Rank Math.

    Can you help me?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This could suggest that cron schedules are not running as expected on your site. Could you please install this plugin https://wordpress.org/plugins/wp-crontrol/ and use it to check if this is the case?
    You can also use it to stop and launch cron events including the one responsible for fetching the data from the search console.

    Looking forward to helping you. Thank you.

    Pedro
    Rank Math free

    Hello Alberto! I have installed the plugin that you indicated, and I looked for the Rank Math events.

    The following appeared to me: https://mega.nz/file/X81VEJJZ#02mkJShr4ANOnBP-vxn6fFq-E2mnW6N1b17kvafqwFA

    I gave it all to run now and I still don’t see the search console data in Rank Math.

    Can you help me?

    Alberto
    Rank Math business

    Hello,

    Could you try to reauthorize your Search Console account in Rank Math and then try to fetch the cache?

    Also, could you ask your hosting support to check if cron jobs are running fine in your server?

    Looking forward to helping you. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Clear cache’ is closed to new replies.