Classic Snippet Editor no working properly with Firefox

#118681
  • Resolved Aaran
    Rank Math free

    Hi,

    Firefox 83
    Rankmath 1.0.54.1 free edition
    Wordpress 5.6

    First, I disabled the RankMath Gutenberg sidebar with this hook at my theme functions.php

    /**
     * Disable Gutenberg Sidebar Integration
     */
    add_filter( 'rank_math/gutenberg/enabled', '__return_false' );

    Then in any page or post, I try to edit the snippet but It doesn’t work with Firefox 83. It works ok with Chrome but not with Firefox.

    Edit snippet button not working:

    MouseEvent.mozPressure is deprecated. Use PointerEvent.pressure instead. tinymce.min.js:2:8856Uncaught 
    
    TypeError: rankMathEditor.components is undefined
    
    value https://mysite.com/wp-content/plugins/seo-by-rank-math/assets/admin/js/classic.js?ver=1.0.54.1:1
    a https://mysite.com/wp-includes/js/dist/hooks.min.js?ver=54e7683a4c0aafac0448bb95dc8d53ba:2
    refresh https://mysite.com/wp-content/plugins/seo-by-rank-math/assets/admin/js/classic.js?ver=1.0.54.1:1Lodash 3

    Error firefox

    Also, the Edit Article button inside the Schema tab doesn’t working, and there are many problems with the scroll in firefox and opera. I can’t scroll to the bottom of the screen.

    Any way to fix It?

    Thanks

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    We have released the new update, could you check if it solves this issue?

    You can check here for more information:
    https://rankmath.com/changelog/

    If the issue persists, please use Google Chrome for now as our Dev team is already aware and will soon release an update with a fix.

    We appreciate your patience in this matter.

    Hope that helps. Thank you and looking forward to your update.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Classic Snippet Editor no working properly with Firefox’ is closed to new replies.