classic editor create issue with rank math plz try to help me

#84770
  • Resolved SGZ Gamer
    Rank Math free

    i read your article where you tell us about troubleshooting the issue with rank math in this situation i found the Jannah Theme create issue with rank math plugin the rank math is not opening on my theme while i use classic editor the erro code is :
    Console error on the homepage
    Theme is Jannah
    Uncaught TypeError: $selector[method] is not a function
    at Object.cmb.initDateTimePickers (cmb2.min.js?ver=2.7.0:1)
    at Object.cmb.initPickers (cmb2.min.js?ver=2.7.0:1)
    at HTMLDocument.cmb.init (cmb2.min.js?ver=2.7.0:1)
    at i (load-scripts.php?c=0&load[chunk_0]=jquery-core,utils&ver=5.5.1:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[chunk_0]=jquery-core,utils&ver=5.5.1:2)
    at Function.ready (load-scripts.php?c=0&load[chunk_0]=jquery-core,utils&ver=5.5.1:2)
    at HTMLDocument.J (load-scripts.php?c=0&load[chunk_0]=jquery-core,utils&ver=5.5.1:2)

    • This topic was modified 4 years, 2 months ago by SGZ Gamer.
    • This topic was modified 4 years, 2 months ago by SGZ Gamer.
Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Rank math should work fine with Classic editor. Assuming you are using the latest version of all the plugins and the themes (please update if not yet), please confirm the specific conflicting plugin or the theme.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    The errors seem to be Jquery related which means the culprit plugin is likely having an issue with the latest WordPress update. You will need to get in touch with the theme or plugin you find causing the issue to check on this.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

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