Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
This happens when the breadcrumbs are failing in the author archive pages, so please make sure that you have enabled author archives from the settings under WordPress Dashboard > Rank Math > Titles & Meta > Authors.
Let us know how it goes. Looking forward to helping you.
Thank you.
Thanks for your answer Rakibuzzaman
WordPress Dashboard > Rank Math > Titles & Meta > Authors.
Was always enabled
Hello,
It seems that the issue is related to a %
character being present in the “Archive Format” field in Rank Math > General Settings > Breadcrumbs. Please make sure that the field does not contain a percentage sign on its own, it should always be followed by an s character, like so: %s
. If you want to display a literal %
sign here then you need to insert %%
, which will be replaced by a simple %
when the breadcrumbs are displayed.
If the above suggestion does not help, please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.