Clarification about FAQ

#1105528
  • Hi, just need clarification about the FAQ, as I already created the main FAQ page for customer attention to get an answer quickly. Notice Rank Maths mentions adding FAQ to the products page, which makes me wonder if I should or not, since it looks as if it gonna be the same type as the main FAQ page would be.

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  • Hello,

    We apologize for any confusion regarding the use of FAQs. It’s great to hear that you’ve created a main FAQ page for your customers!

    Adding FAQs to product pages can be beneficial as it allows you to address specific questions related to each product directly on the product page. This can enhance user experience by providing quick answers without needing to navigate away from the product they are interested in. While the main FAQ page covers general inquiries, product-specific FAQs can help clarify details unique to each item, such as shipping, returns, or specific features.

    If you feel that the questions on your product pages would overlap significantly with those on your main FAQ page, you can still tailor them to be more specific to each product. This way, you ensure that customers get the most relevant information right where they need it.

    If you have further questions or need assistance with setting up the FAQ Schema for your products, feel free to reply to this ticket, and a human agent will assist you further. Thank you for raising this concern!

    Sources:
    Configuring “Schema Markup” in Rank Math for Rich Snippets » Rank Math

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    Just checking if the human agent needs more clarification on this? As I notice this still has not received a response as yet.

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