Hello,
We apologize for the issue you are facing with changing your payment method. It seems that you are not receiving the email with the login instructions after entering your email address on the FastSpring Checkout Page.
Here are a few steps you can try:
- Check your spam or junk folder: Sometimes, emails can end up there.
- Ensure you are using the correct email address: Make sure it is the same one you used to purchase the Rank Math PRO subscription.
- Wait a little longer: Occasionally, there might be a delay in receiving the email.
If you still do not receive the email, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
Sources:
How to Change or Update the Payment Method » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
