changing email address

#1082864
  • Resolved Mari-Lyn Harris
    Rank Math free

    I signed up using your email message
    Username: mari-lynharris
    Password: yY7iA7NuV0h7

    No such user..
    my account say news@ yet I changed the email to h****@h******************** August 1.

    I can’t seem to log-oin using news or hello

    Mari-Lyn

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issue you are facing with your account login. It seems there may be a discrepancy with the email addresses associated with your Rank Math account. Since you mentioned that you changed your email address but are still unable to log in, it would be best to contact our support team directly to resolve this issue.

    Please reply to this ticket and provide the email addresses you are trying to use, and our team will assist you in recovering your account. Thank you for raising this concern, and we appreciate your patience as we work to resolve it!

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We went ahead and reset the login details for you. [moved to sensitive data section]

    If you want to change your email address for your Rank Math account, you can do so from your Rank Math Account area: https://rankmath.com/my-account/edit-account/

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘changing email address’ is closed to new replies.