changes can not be saved

#415012
  • Resolved Jonathan Breton
    Rank Math free

    Hi, I have a problem with the plug in. When I refresh/update the homepage, the meta description, titles etc. can not be saved. Please advise

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience this may have caused.

    Please check if you are using a Firewall, as there are chances that it will prevent saving the data.

    If you are using a Firewall, please whitelist this route:
    /wp-json/rankmath/v1/updateMeta

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/

    If you are not sure how to do that, get in touch with your web host. They will be able to help you with this.

    Hope this helps and please let us know if you need help with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘changes can not be saved’ is closed to new replies.