Hello,
We’re sorry to hear that you’re having an issue with changing your username. To change your username in Rank Math, you will need to check if the desired username is available. You can do this by copying the following URL into your browser and replacing username with the username you want:
https://support.rankmath.com/users/username/
If the browser returns an "Oops! That page can’t be found" error, it means the username is available. If it returns a profile page, then the username is unavailable.
Once you confirm that the username is available, please open a ticket requesting the change to the Rank Math Support team, and they will assist you further.
Thank you for raising this concern!
Sources:
How to Change Your Username in Rank Math » Rank Math
Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Yes, we can change your username. To check if your preferred name is available, open your profile URL and try to change the name: https://support.rankmath.com/users/username1/
If changing username1 to [preferred nickname] shows a profile instead of a Page Not Found error, then it means the username is taken.
Please note that usernames can’t have spaces and special characters.
Kindly send us your preferred username or nickname and we will do the needful.
Don’t hesitate to get in touch if you have any other questions.
Looking forward to helping you. Thank you.
Please can you change our preferred username to t****@b**************
Thanks
Hello,
We have changed the username, as requested.
Please check and let us know if you need our assistance with anything else.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.