Hello,
We apologize for the issue you are facing with changing your username. To change your username from "geenio" to "xzstudios", you will need to check if the desired username is available. You can do this by copying the following URL into your browser and replacing username
with "xzstudios":
`https://rankmath.com/offer/
If the browser returns an "Oops! That page can’t be found" error, it means the username is available. In that case, please reply to this ticket, and we will assist you in processing the change. If the browser shows a profile page, it means the username is already taken, and you will need to choose a different one.
Thank you for raising this concern! We look forward to your response.
Sources:
How to Change Your Username in Rank Math » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.