Change user name

#293879
  • Resolved Knack Marketing and Design

    4 years, 4 months ago

    Rank Math free

    Hello RankMaths Team!

    Firstly, nice job on RankMatch, I think the interface is great!!

    Ok, so had an idiot moment – was setting up a RankMath account for the first time and I thought the user name was the client name. Yes, not so smart?

    But is it possible to change it?

    It is currently – scout hgd
    I would like it to be – knack

    I have 20 clients to transfer over and so I want it to be right.

    Thank you, and sorry for bothering you with such a silly request, but it would drive me mad to keep it as it is!

    Cheers
    Alison

Viewing 3 replies - 1 through 3 (of 3 total)
  • Princess

    4 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math today.

    The username knack is available.

    I’ve forwarded your request to our accounts department and we will get back to you shortly.

    We really appreciate your kind patience regarding this matter.

    Thank you.

    Knack Marketing and Design

    4 years, 4 months ago

    Rank Math free

    Excellent! Thank you so much Princess, very much appreciated! (and btw, I love your name!!)

    Rank Math

    4 years, 4 months ago

    Hello,

    As requested, we have updated your username.

    Hope that helps. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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