Change URL

#445671
  • Resolved Chris Coughlan

    3 years, 3 months ago

    Rank Math free

    Hi,

    I have a staging domain setup to replicate my live site so I can do testing etc there. Rank Math is telling me it is connected to that url which is staging.southcoastholidayhomes.com.au
    I try to reconnect rank math but it keeps defaulting to that URL instead of just the live url which is southcoastholdiayhomes.com.au

    For some reason when I deactivate the plugin on the staging subdomain it also deactivates on the main

Viewing 1 replies (of 1 total)
  • Miguel

    3 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We have just reconnected the main domain to your account and it’s showing under the connected websites without mentioning the staging website: https://rankmath.com/my-account/websites/

    ​​​​​​​Don’t hesitate to get in touch if you have any other questions.

    RankBot

    3 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Change URL’ is closed to new replies.