change subscription

Hello,

Thank you for contacting us and sorry for any inconvenience that this issue might have caused.

The Content AI module and subscription can function correctly even without a Rank Math PRO subscription.

Rank Math PRO and Content AI are different and equally independent subscriptions.

That said, if you confirm your desire for a cancellation and refund of the Content AI STARTER subscription, we will proceed with it.

We look forward to hearing back from you.

Hello,

For new PRO subscriptions, we provide a certain number of credits for a trial period of 15 days during which you have the option of cancelling the trial.

Also, we provide 750 Content AI credits monthly for free. Note that you can use these FREE credits as long as you do not have a Content AI subscription.

You can read more about how to use the Content AI for free here: https://rankmath.com/kb/content-ai-free/

Hope this helps and please don’t hesitate to let us know if you have any other questions.

Thank you.

Hello,

As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

For PayPal, it’s always almost instant.

As of the month date, you won’t be able to access those premium features we refunded.

If you intend to purchase the PRO plugin, please do so here: https://rankmath.com/pricing/

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.