Hello,
Thank you for contacting Rank Math.
For your website to appear in your Rank Math account, you will have to connect it to your account from your WordPress dashboard.
Here is a detailed guide for your reference:
https://rankmath.com/kb/website-not-shown-in-account/
I hope this helps. Looking forward to helping you.
Hello,
I disconnected and reconnected using my login credentials as instructed. It says that I don’t have an active subscription for Rank Math SEO PRO. I have paid version 2.2.0 installed. Limb co paid for the service and the code is on my website. The pro features are displaying in my dashboard and are active. Can you fix this? It was purchased by Limb co as my webmaster. How do I update the billing address and credit card information.
Also, the search results is showing ZERO and has been for some time.
Help!
Hello,
Could you please follow the below steps?
Step 1: Update to the latest version of Rank Math PRO manually: https://rankmath.com/kb/update-rank-math-manually/
Step 2: Disconnect your account from WordPress Dashboard > Rank Math > Dashboard > Help
Step 3: Reconnect from the same page using the same account you used to make a purchase. Here is a KB to help you along the way as well: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
That should fix the issue.
For search results, check if your website is set to index at Rank Math > Global Meta > Robots Meta > check index checkbox.
Head over to page/post > SEO Settings > Advanced settings > Check index check box.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
