Change of domain – PRO subscription

#362511
  • Resolved Oliver

    3 years, 8 months ago

    Rank Math free

    Hello,

    we have pruchased the PRO subscription recently.

    Now we had to transfer the domain from “cataclean.de” to “cataclean-germany.de” for our webiste. Due to this the website needed to reconnect with the RankMath pro Plugin I guess.

    But now the purcahsed PRO version is not available anymore in our account.

    Please make available to PRO version so that we connect it to our site under the new domain “cataclean-germany.de”

    Kind Regards
    Oliver

Viewing 1 replies (of 1 total)
  • Miguel

    3 years, 8 months ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    RankBot

    3 years, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Change of domain – PRO subscription’ is closed to new replies.