Hello,
We apologize for the issue you are facing with changing your name on your Rank Math account. To change your username, you will need to contact the Rank Math Support team directly. Before doing so, you can check if the desired username is available by visiting this URL and replacing username with the one you want:
https://support.rankmath.com/users/username/
If the page shows an "Oops! That page can’t be found" error, it means the username is available for you to request.
Once you confirm availability, please open a ticket with the support team to request the change. You can do this by following this link: Open a Ticket.
Thank you for bringing this to our attention, and we hope this helps resolve your issue!
Sources:
How to Change Your Username in Rank Math » Rank Math
Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Yes, we can change your username. To check if your preferred name is available, open your profile URL and try to change the name: https://support.rankmath.com/users/username1/
If changing username1 to [preferred nickname] shows a profile instead of a Page Not Found error, then it means the username is taken.
Please note that usernames can’t have spaces and special characters.
Kindly send us your preferred username or nickname and we will do the needful.
Don’t hesitate to get in touch if you have any other questions.
Looking forward to helping you. Thank you.
Hello there,
Thanks for getting in touch.
Can I please change to the user name globebusters
https://support.rankmath.com/users/globebusters
That is the company name.
then just my name needs changing.
Thank you in advance
Hello,
As requested we have made changes to the username and you can see the same from here: https://rankmath.com/my-account/edit-account/
Don’t hesitate to get in touch if you have any other questions.
Hi there,
Perfect thank you. I can see it has changed.
Are you able to change the name and display name please as mentioned in the sensitive data?
When I try to change it it doesn’t let me. And keeps telling me to fill in the blank fields even though I have filled them all out. (If that makes sense)
Thanks
Hello,
Apologies for the inconvenience.
We have already updated your first and last names in our system.
You can also verify that on your account details:
https://rankmath.com/my-account/edit-account/
Hope that helps.
Thank you 🙂
Much Appreciated
Hello,
Glad that helped.
If you have any other concerns, please don’t hesitate to contact us anytime so we can assist you further.
Looking forward to helping you.
