Change My Username

#1000558
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with changing your username. To change your username to jayryanmacabato, please check if it is available by visiting the following URL and replacing username with your desired username:

    `https://rankmath.com/kb/upgrade-plan/

    If the page returns an "Oops! That page can’t be found" error, it means the username is available. You can then open a ticket requesting the change. If the page shows a profile, it means the username is already taken.

    Once you confirm its availability, please reply to this ticket, and a human agent from our support team will assist you further with the username change.

    Thank you for raising this concern!

    Sources:
    How to Change Your Username in Rank Math » Rank Math

    Username jayryanmacabato is available

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Yes, we can change your username. However, the nominated username is already taken.

    To check if your preferred name is available, open your profile URL and try to change the name: https://support.rankmath.com/users/username1/

    If changing username1 to [preferred nickname] shows a profile instead of a Page Not Found error, then it means the username is taken.

    Please note that usernames can’t have spaces.

    Lastly, it is also possible that you have another account with Rank Math, to avoid any confusion in the future, would you like to merge these two accounts?

    If so, please tell us the preferred email address and we will do the needful.

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Change My Username’ is closed to new replies.