Hi There,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
I have been able to replicate the issue on your site and I have alerted the development team on the same. Hopefully, we will have the issue fixed soon.
Looking forward to helping you. Thank you.
Hi Arien,
It doesn’t look like you are using Rank Math breadcrumbs.
The breadcrumbs are still showing when I disable them from within the plugin:
Here are the settings in the backend:
You have to switch to Rank Math breadcrumbs to make the title options work.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
That is strange. I had Yoast SEO enabled until I started with Rankmath, but this plugin has been removed.Maybe something went wrong when importing from Yoast?
1) I could still find some tables of Yoast plugin. Could that have to do with it?
https://www.dropbox.com/s/hzr7iv10aia7vc9/Schermafbeelding%202019-10-09%20om%2010.03.18.png?dl=0
None of the other plugins installed does have anything to do with SEO or breadcrumbs as far as I know.
2) I have enclosed the path and file of standard woocommerce breadcrumb. Should be original, but could that cause issues maybe?
https://www.dropbox.com/s/qpkcniz3gp7itx3/Schermafbeelding%202019-10-09%20om%2012.18.05.png?dl=0
https://www.dropbox.com/s/e4m1xv0evkhnv47/Schermafbeelding%202019-10-09%20om%2012.23.48.png?dl=0
So honestly no clue what might cause breadcrumbs not being overrides by Rankmath settings. In the meantime will leave RM breadcrumb settings turned off.
Truly hope you can you find the cause
Thanks, Arien
Hello,
Thank you for contacting Rank Math today.
You could try to set up a clone test site and switch to one of the default WP themes to see if the issue persists.
Hope this helps Thank you.
Hello Michael,
Thank you for the suggestion.
I switched to 2019Theme with this result:
https://www.dropbox.com/s/p5ykck68tqngwmz/Schermafbeelding%202019-10-09%20om%2019.14.12.png?dl=0
Also here main and subproductcategory are being displayed well. Is this what you mean?
Anyway, I had still RM breadcrumb settings turned OFF, while changing to 2019.
As you may have seen I am using the beautiful MyThemeShop ECommerce theme as standard, so that should be working perfectly I guessed 😉
Curious to learn about your suggestion(s).
Thanks, Arien
Hello,
Thanks for getting back to me.
In order to be able to apply the Rank Math breadcrumbs function, you need to actually add the shortcode or the code to your template file. In your category page, you will need to customize the template and add the code as follows.
<?php if (function_exists('rank_math_the_breadcrumbs')) rank_math_the_breadcrumbs(); ?>
As for the default breadcrumbs from the theme, you would need to disable them to use the Rank Math one.
Hope this helps. Thank you.
Hello Michael,
As soon as I switched off the breadcrumb option from the theme they were not longer visible.
Switching on the RM breadcrumb did not work indeed.
Your proposed settings are too complicated for me to implement.
Moreover I hope/assume you will adjust the Ecommerce theme of RM so that it will just work out of the box as it should.
I strongly believe that would also help other users who have MyTheme themes installed.
Thanks, Arien
Hello,
It still is a big disappointment that the breadcrumbs from RM are not working.
I suppose you are taking care of this, since I am using a premium MyThemeSHop TS theme(Commerce) and RM plugin. Both products of MyThemeShop so they should work perfectly together I expected.
Really hope that you will update RM of Ecommerce theme soon so all will work as it should.
Thanks, Arien
Hello,
Thank you for contacting Rank Math today.
The way it currently works is that the breadcrumbs function will default to the theme’s breadcrumbs even when Rank Math breadcrumbs function is enabled.
I have passed this on to our developers as a feature request and we would be happy to make the change for you if you can share some temporary FTP access as well.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
That would be a fantastic service Michael. Really believe that adjusted breadcrumbs will help visitor immensely.
Hello,
Thank you for the patience.
I have added the following code on your child theme’s header.php file to override the code on the parent theme:
<!DOCTYPE html>
<?php $mts_options = get_option(MTS_THEME_NAME); ?>
<html class="no-js" <?php language_attributes(); ?>>
<head>
<meta charset="<?php bloginfo('charset'); ?>">
<!-- Always force latest IE rendering engine (even in intranet) & Chrome Frame -->
<!--[if IE ]>
<meta http-equiv="X-UA-Compatible" content="IE=edge,chrome=1">
<![endif]-->
<link rel="profile" href="http://gmpg.org/xfn/11" />
<?php mts_meta(); ?>
<link rel="pingback" href="<?php bloginfo( 'pingback_url' ); ?>" />
<?php wp_head(); ?>
</head>
<body id="blog" <?php body_class('main'); ?>>
<div class="main-container">
<?php $header_type = isset( $mts_options['mts_header_layout'] ) ? $mts_options['mts_header_layout'] : '1'; ?>
<?php get_template_part('header-type/header', $header_type ); ?>
<?php do_action('mts_after_header'); ?>
<?php if ( $mts_options['mts_breadcrumb'] == '1' && ! is_home() && !is_page_template('page-contact.php') ) {
if( function_exists( 'rank_math' ) && rank_math()->breadcrumbs ) { ?>
<div class="container"><?php rank_math_the_breadcrumbs(); ?></div>
<?php } else { ?>
<div class="breadcrumb" xmlns:v="http://rdf.data-vocabulary.org/#">
<!--This line of code was added by Rank Math support -->
<div class="container"><?php rank_math_the_breadcrumbs(); ?></div>
<!--<div class="container"><?php mts_the_breadcrumb(); ?></div> -->
</div>
<?php }
} ?>
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
