Change account username

#985355
  • Resolved terastore
    Rank Math pro

    Hi,

    I just create a new account for our company. The account usename was automatically picked from user’s first name. I would like to change it to “terastore”. Can you assist me?

    Best regards,
    Marjo Suuronen / TeraStore

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    We apologize for the issue you are facing with your account username. To change your username to "terastore," you can check if that username is available by visiting the following URL and replacing username with your desired username:

    `https://rankmath.com/wp-content/uploads/2023/03/enter-sensitive-data.jpg

    If the browser returns an "Oops! That page can’t be found" error, it means the username is available. In that case, please reply to this ticket, and we will assist you in changing your username.

    Thank you for raising this concern!

    Sources:
    How to Change Your Username in Rank Math » Rank Math

    I checked the url and “terastore” is available. Please proceed with the change, thank you!

    Hello,

    Thank you so much for getting in touch.

    We have gone ahead and changed the username for your account.

    Hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Change account username’ is closed to new replies.