Causing 500 Internal Server errors

#130100
  • Resolved Dave Stevens
    Rank Math free

    Hi gang! First off, let me say that I’ve enjoyed using your plugin (I replaced Yoast SEO with yours). However, in recently trying to diagnose problems with receiving 500 internal server errors, I disabled all plugins, and then activated them one-by-one to diagnose if it was a plugin causing the problem. I found three plugins that were causing the problems.

    1. Forminator (a forms plugin); problems occurred when activated, stopped when deactivated; solution: Deleted plugin
    2. Chaty (a press to call for mobile plugin); problems when active, stopped when deactivated; solution: deleted plugin
    3. Rank Math SEO (free version); I was really hoping this wouldn’t be another plugin causing the problem, but I noticed two things. The site edit pages and previews were slowed down considerably after re-activating the Rank Math plugin, and on the 4th attempt to preview a page, I received an internal server error. I then received several within 5 minutes, and after deactivating the plugin, I haven’t received any. I wound up deleting the plugin. I’m simply writing to let you know that (at least in my case) your plugin was caused 500 internal server errors.

    For information, the site I design is hosted by Hostgator on their Optimized WordPress Hosting Plan using 5.6, and with PHP 7.4 installed. 256 MB RAM, and 25 process limit. I have other plugins installed which could have created conflicts perhaps, but only three plugins caused the internal server errors, and unfortunately RankMath was one of them.

    Sorry…but I thought you might be interested.

    If I can be of any further help, please let me know.

    Dave

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