Category not stripped in secondary language site

#328664
  • Resolved Minh Ngo

    2 years, 12 months ago

    Rank Math free

    Hi,

    I have a multilingual Woocommerce site using WPML where the primary language is English and the secondary language is French. I’ve turned on ‘Strip Categoy Base’ in the general settings and it works for the English version of the website, but not for the French version.

    I had a look at the forums on WPML and it looks like this is a known compatibility issue with their plugin. Will there be a fix or workaround for this?

    Best,

    Minh

Viewing 1 replies (of 1 total)
  • Reinelle

    2 years, 12 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), could you please install the glue plugin from WPML that helps integrate SEO plugins (if not yet) and then report back if the issue still persists?

    https://wpml.org/compatibility/2021/04/wpml-seo-plugin-better-integration-with-seo-plugins/

    Once done, clear your website’s cache and check again.

    I hope that helps.

    Thank you.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Category not stripped in secondary language site’ is closed to new replies.