Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using other credit cards instead. You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.
Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
I hope that helps. Thank you, and looking forward to your update.
Hi Abdullah!
I have all of these features active on my company card and it is regularly used to make USD payments and also for subscriptions.
It is definitely not a prepaid card. It’s a debit card.
No proxy or VPN is being used either.
Kindly provide a payment link from an alternative Payment gateway?
Hello,
Please send a copy of this request to s******@r*********** so that our accounts team can help to process this.
Thank you.
Not needed. Amazon Pay worked finally.
Hello,
Glad that helped.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
