Hello,
Thank you for reaching out to us. We appreciate your interest in upgrading to Rank Math Pro.
If you have updated your card details and resolved the issues with your credit card, you can proceed to try the payment again for Rank Math Pro. Please ensure that your card supports international payments and subscription-based transactions.
You can follow the steps mentioned in our knowledge base article on troubleshooting payment issues at Rank Math to ensure a successful transaction: Troubleshooting Payment Issues at Rank Math.
If you encounter any further difficulties during the payment process, feel free to reach out to us for assistance.
We look forward to assisting you further. Thank you for your patience and understanding.
Best regards.
Sources:
Troubleshooting Payment Issues at Rank Math » Rank Math
How to Change or Update the Payment Method » Rank Math
Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
FastSpring, our payment processor, automatically retries the charge 1, 3, and 5 days after a declined rebill/payment failed.
However, in your case, it’s possible that you have changed your payment method too late or for some reason renewal doesn’t work and the subscription already expired. You can purchase a new subscription from our site: https://rankmath.com/pricing
It will not affect your site’s SEO setup and all the settings and data will stay the same on your site.
Hope that helps. Let us know if you need any other assistance.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
