Can’t work with Posts when RankMath is activated

#855496
  • Resolved Marko Kecman
    Rank Math free

    Hey there,
    I was happily using your plugin in WP, but today I tried opening/creating a Post, but I get a system error saying something went wrong and I should check my admin email.. I never got any emails, but when I deactivated your plugin, the Posts normally work..

    Do you have any idea why?
    There’s nothing in error_log file from Apache.

    Thank you in advance,
    Marko

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issue you are facing with Rank Math. It seems that you might be encountering a conflict that is causing the error when trying to work with posts. This can happen due to various reasons, such as compatibility issues with other plugins or themes.

    To troubleshoot this issue, we recommend following these steps:

    1. Check for Plugin Conflicts: Deactivate all other plugins except Rank Math and see if the issue persists. If it resolves the issue, reactivate the plugins one by one to identify the conflicting plugin.

    2. Theme Conflict: Switch to a default WordPress theme (like Twenty Twenty-One) to check if your current theme is causing the issue.

    3. Clear Cache: Make sure to clear any caching plugins you may have installed, as well as your browser cache.

    4. Check PHP Version: Ensure that your server is running a compatible version of PHP for Rank Math. You can find more information about compatible PHP versions in our documentation.

    If the problem continues after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will take over and assist you further.

    Thank you for raising this concern!

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math

    Hello,

    Apologies for the inconvenience.

    If you haven’t received the email with the error code, you can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ and trigger the error again.

    You can get in touch with your web host, and they will help you locate the log file.

    Having an error log will help us determine what is causing the issue.

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Can’t work with Posts when RankMath is activated’ is closed to new replies.