Can’t visualize home site’s image in facebook

#72746
  • Resolved Maria Ciaccio
    Rank Math free

    Hello!
    I have some problems setting the “featured image” in my home page site.
    Sorry for my language errors.
    I am setting fatured image for publishing in facebook and setting rank math image when featured image is not set up.
    But when I publish link in facebook doesn’t appear the correct image. The facebook debugger told me that og:image is not set.

    • This topic was modified 4 years, 3 months ago by Maria Ciaccio.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you share (in the Sensitive Data section) the affected URL so we can check it?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto
    Rank Math business

    Hello,

    I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Can’t visualize home site’s image in facebook’ is closed to new replies.