Can’t use content AI credits?

#874355
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 year, 1 month ago

    Hello, we’re sorry to hear that you’re having trouble using your Content AI credits. If you are encountering a message stating that you’ve used up all available credits for your domain, it may be because you have reached the credit limit set for that specific site.

    To resolve this issue, you can allocate more credits to the affected site by following these steps:

    1. Open Client Management Dashboard: Log in to your Rank Math account and head over to the Connected Websites section.
      Click Websites

    2. Increase Your Content AI Limit: Find the affected site in the list and in the Content AI Credits settings, click CHANGE LIMIT.
      Click Change Limit

    3. Now, increase the Content AI credits assigned to the site and click Save.
      Increase the Content AI credits assigned to the site and click Save

    After increasing the credits, you should be able to continue using Content AI without any issues.

    If this does not resolve your problem, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Sources:
    Resolving Content AI Related Issues » Rank Math

    Rakibuzzaman Siam

    1 year, 1 month ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please try to disconnect and reconnect your Rank Math account from WordPress dashboard > Rank Math > Dashboard > Help:

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    After doing so, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    RankBot

    1 year ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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