can’t upgrade

#346615
  • Resolved Ryan Schortmann
    Rank Math free
    Content AI Starter

    Hi – I’m trying to pay for the business edition and the checkout keeps on saying that something went wrong – try again later. Not sure if this is only on my side. Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please ensure that your payment method supports the following:
    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    If everything from the above is enabled and working, you can call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    Also, if you are using a Proxy or VPN, please disable that and use your actual ISP.

    Looking forward to helping you.

    Ryan Schortmann
    Rank Math free
    Content AI Starter

    It worked now thanks

    Ryan Schortmann
    Rank Math free
    Content AI Starter

    solved

    Hello,

    We are super happy that this helped you with your purchase.

    If you have other issues with our plugin in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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