Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Meanwhile, please ensure that you log in using your paid Rank Math account to successfully install and activate the PRO plugin:
https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Looking forward to helping you.
Thank you.
Hello Bastian,
We checked your account further, and it seems like you purchased some pirated version of Rank Math.
Using Rank Math bought from other platforms is illegal, and we can not provide support for pirated Software.
Please read this guide:
https://rankmath.com/kb/rank-math-pro-nulled/
If you need assistance, please purchase a genuine license from the following page:
https://rankmath.com/pricing/
Looking forward to helping you. Thank you.
