Can’t update products in WooCommerce

#823020
  • Resolved Penny Jones
    Rank Math free

    The Rank Math plugin is causing a problem with my WooCommerce site. When I try to update any product, I click on update and it just hangs. If I deactivate the Rank Math plugin, I do not have this problem. All plugins and WP are up to date. Is this a known issue?

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  • Hello,

    I’m sorry to hear that you are facing issues with updating products on your WooCommerce site due to the Rank Math plugin. This issue might be related to a conflict between Rank Math and another plugin or theme on your website.

    To address this problem, you can follow these steps:

    1. Check for Plugin Conflict:

      • Deactivate all plugins except for Rank Math and WooCommerce.
      • Try updating a product to see if the issue persists. If the problem is resolved, reactivate each plugin one by one to identify the conflicting plugin.
    2. Confirm Theme/Plugin Conflict with Rank Math:

      • You can use the Troubleshooting Mode in Rank Math to identify conflicting plugins. Here is a guide on how to do this.
    3. Reconnect Rank Math:

      • Sometimes reconnecting your website with Rank Math can resolve such issues. You can follow the steps outlined in this guide to reconnect your website with Rank Math.

    If the issue persists after following these steps, please let us know, and we will assist you further. Thank you for bringing this concern to our attention.

    Remember to back up your site before making any changes. You can find more information on how to back up your site here.

    Looking forward to resolving this issue for you.

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
    Confirming a Theme/Plugin Conflict With Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

    Here’s a guide for troubleshooting further if the issue persists:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Can’t update products in WooCommerce’ is closed to new replies.