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Hi, i meet this problem, so i can’t update my plugins
error show:
An error occurred while updating Rank Math SEO: The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions. sitemap-cache/rank_math_016daa9c47c50db6baaf8b27769b26e2.xml, sitemap-cache/rank_math_88dde9c6e36ebc96eeef91a64001ba3a.xml, sitemap-cache/rank_math_3e997225ba5057f2f1accdfdb45093e9.xmlso how i can do that
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Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Please delete the plugin (via FTP if needed) and install it once again.
Don’t worry, all your data is safe in your database. As soon as you reinstall the plugin, all the data will be just as you left it.
If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/We really look forward to helping you.
The ticket ‘can’t update’ is closed to new replies.