Can’t up date my info

#1059695
  • Resolved Rex

    3 months ago

    Rank Math free

    Can’t update my info. Your form is not accepting my new email address and password, and it keeps reverting to the previous information. Help?

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    3 months ago

    Hello,

    We apologize for the issue you are facing with updating your information. It sounds like there may be a technical problem with the form. We recommend that you reply to this ticket with the specific details of the issue, including any error messages you might be receiving. A human agent from our support team will then be able to assist you further.

    Thank you for bringing this concern to our attention!

    Reinelle

    2 months, 3 weeks ago

    Hello,

    Please share the new email address and password so we can update it for you.

    You can add it to the sensitive data section by editing your first post

    Sensitive Data Section

    It is completely secure, and only our support staff has access to that section.

    Looking forward to helping you.

    RankBot

    1 month, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Can’t up date my info’ is closed to new replies.