Can't Setup - Support

Resolved Sidney
4 years, 2 months ago

Rank Math free

I’m trying to follow instructions from https://rankmath.com/kb/create-a-google-api-project/.
Apparently those instructions are outdated since some options doesn’t show up or work anymore so I can’t setup search console manually.

Then I tried automatic setup and gave Rank Math access to my account (which I didn’t want to but had no other option) and for some reason Rank Math is also gathering data from all my other websites, unrelated to the one I’m managing in WordPress.

I’m completely lost and have no idea what to do now.

Viewing 10 replies - 1 through 10 (of 10 total)

Michael Davis
4 years, 2 months ago

Rank Math pro

Hello,

Thank you for getting in touch with us.

Can you please try removing the cache and see if that helps?
https://i.rankmath.com/Zmvjsg

/wp-admin/admin.php?page=rank-math-options-general#setting-panel-search-console

Sometimes Google can get wonky with their API.

We also released a Beta update, you can check it it does fix the issue.

Please enable the Beta update by following this:
https://rankmath.com/kb/version-control/#beta-updates

$beta update$

If you are unable to see an update, please clear Rank Math’s transients from:
WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients

Please clear the caches, server, and WordPress after updating.

If the issue is still not resolved, please let us know.

We are here to assist. Thank you.

Sidney
4 years, 2 months ago

Rank Math free

Hi Michael. Sorry for taking that long to reply.
I’m starting to think the problem is not with RankMath itself but with the instructions on how to setup Google APIs.

The screenshots are outdated and I cannot enable the “../auth/analytics” and the “../auth/analytics.readonly” services because Google now demands a justification for those scopes and they are taking a bit to reply. So it’s not all that straightforward anymore.

Unless I’m doing something wrong.

Uzair
4 years, 1 month ago

Hello,

The custom Google app method is only for advanced users and the setup there is not really straight-forward.

That is why we only recommend it for users who know how it works and for everyone else – we recommend using the app that Rank Math comes bundled with.

Hope that helps.

Sidney
4 years, 1 month ago

Rank Math free

Hi Uzair. Thanks for your reply.
The reason why I am not using the built-in setup is that RankMath is pulling data from all of my different project in Google. So I see pageviews from different project accounts which are under my same email address.

I could use it if there’s a way to restrict data from that specific website.

Uzair
4 years, 1 month ago

Hello,

Can you please try removing the cache and updating the cache again like in this screenshot?

That usually does the trick. Please let us know if it doesn’t work.

Sidney
4 years, 1 month ago

Rank Math free

Nothing. Still showing impressions and pageviews from other projects.

Sidney
4 years, 1 month ago

Rank Math free

No matter what I do it always get another domain property unrelated to my site.
I already deleted cache, manually updated cache, deauthorized RM and authorized it again…

Uzair
4 years, 1 month ago

Hello,

We recommend using the Site Kit by Google in that case. It seems like your Google account’s API is having some issues setting up with Rank Math’s developer account.

Sidney
4 years, 1 month ago

Rank Math free

Ok. Thanks.

Michael Davis
4 years, 1 month ago

Rank Math pro

Hello,

We are glad we could assist you.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

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