Can’t select my website after connecting to Google services

#539272
  • Resolved Leo

    2 years, 9 months ago

    Rank Math free

    Hey,

    I am setting up Rank Math right now & after allowing all permissions I couldn’t select my website from the dropdown-menu. In the Search console as well as in the Analytics section, it only says “no results found”.

    Can anyone help me maybe?
    Thanks in advance.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Md. Sakib Khandaker

    2 years, 9 months ago

    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

    Please switch to chrome browser, clear your site cache, make sure you’ve connected correct Google account and try re-connecting your Google account with Rank Math by following the steps I’ve mentioned below, without skipping them, and make sure you’ve granted all necessary permissions.

    #1 ~ Remove Rank Math’s access from Google

    Please remove RankMath’s app from your Google apps permissions:

    https://myaccount.google.com/permissions

    permissions

    #2 ~ Re-connect to regenerate auth token from Google

    After that, reconnect the Google account again, to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:

    reconnect

    #3 ~ Grant all necessary permissions

    Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services. Please check my screenshot below for reference:

    permissions

    Let us know how that goes. Looking forward to helping you.

    Thank you.

    Adam King

    2 years, 9 months ago

    Rank Math free

    Hi,

    I’m having exactly the same problem.

    Please tell me, What is the correct google account? I have several!

    Do I need to make a specific account for my domain?

    Regards
    Adam

    Sandeepan Kumar

    2 years, 9 months ago

    Rank Math business

    Hello,

    When you’ve registered in Google analytics for the specific domain, you might have used one of your Google account. You need to use that Google account, we don’t have any access to those things.

    So, I would suggest please check all your Google account and then do the steps as mentioned by my colleague above.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you

    Adam King

    2 years, 9 months ago

    Rank Math free

    Ok, I have now registered and verified the domain with Google.

    This is not totally obvious to someone who is new to building a website, I can now find both my domain and information for analytics to complete the set up wizard, it does take an hour or two for google to complete their side of the work though.

    Adam

    Sandeepan Kumar

    2 years, 9 months ago

    Rank Math business

    Hello,

    We are glad it worked for you. There’s always a learning curve when you’re new to something. Having said that, we’re very happy to hear that it worked out for you.

    If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.

    Looking forward to helping you.

    Thank you.

    RankBot

    2 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Can’t select my website after connecting to Google services’ is closed to new replies.