can’t see the SEO metabox

#79906
  • Resolved Stephanie
    Rank Math free

    Hi
    I have followed the steps in the troubleshooting post for people who can’t see the metabox. With only RankMath activated and my theme disabled, I still can’t see the metabox issue.
    I include temporary admin access to my site so that you can have a look.

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    Thank you for getting in touch with us.

    We appreciate your sharing the logins but you have not shared the website URL yet.

    Could you please share the login URL so we can check?

    Ah yes of course, sorry! Here it is.
    [MOVED TO SENSITIVE SECTION]

    Alberto
    Rank Math business

    Hello,

    I have just checked the site but with all the plugins enabled including Rank Math, I was able to see the Rank Math metabox when creating a post, did you already fix it?

    Looking forward to help you.

    Stephanie
    Rank Math free

    Ah I see now that what I see on the right hand side of the post is what you call the seo metabox, I though there was supposed to be a different one underneath the post as per your instructions here:
    https://rankmath.com/kb/on-page-seo/

    I do have another issue though, when I click on SEO analysis, I get a 503 error:

    “Service Unavailable
    The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

    Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.”

    Alberto
    Rank Math business

    Hello,

    Yes, it is different if you are using the Gutenberg editor or the Classical editor.

    I have checked now the SEO Analysis tool but it is working for me, maybe it was a temporary server downtime.

    Looking forward to help you.

    Stephanie
    Rank Math free

    Hi, it just appeared, it seems to be on and off depending on the server capacity, I suppose. Thanks for your help

    Michael Davis
    Rank Math pro

    Hello,

    We are glad your issue is reolved.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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